Email-First Volunteer ManagementHow Lakeview Church Scaled Their Care Ministry
Discover how Jeff A. helped Lakeview Church engage 10% of their congregation in pastoral care by implementing CareNote's email-first volunteer system - making care coordination both simpler and more affordable.
Active Volunteers
18
Committed volunteers
Care Requests
75+
Requests fulfilled
Monthly Savings
$232
Monthly budget saved
Engagement
10%
Of congregation serving
The Challenge
Jeff A. had a bold vision: engage 10% of Lakeview Church's 350-member congregation in pastoral care ministry. As a volunteer leader, he initially tried using Planning Center Online's forms and workflows, but even after spending nearly $300/month on their Service module, he couldn't create the coordinated care system his church needed. Rather than give up, Jeff approached CareNote with an innovative idea: what if volunteers could participate using only email? This simple suggestion led to CareNote creating a new volunteer-focused solution that made coordinated care both accessible and affordable for churches of any size.
Core Obstacles
Cost Barriers
Traditional pastoral care solutions were prohibitively expensive, costing $300+ monthly for basic functionality.
Workflow Limitations
Planning Center Online's forms and workflows weren't designed to support care coordination needs.
Complex Interfaces
Volunteers needed a simpler, email-based way to interact with the care system.
Limited Reporting
Lack of comprehensive reporting tools for accountability and ministry planning.
Data Management
No centralized system for tracking care requests and volunteer assignments.
Integration Issues
Difficulty connecting with existing church management systems and processes.
Security Concerns
Need for secure volunteer access without compromising sensitive information.
Response Time
Delays in volunteer response and care delivery due to manual coordination.
The Solution
CareNote is the only pastoral care platform that truly enables your care team volunteers. Our volunteer system streamlines care coordination through secure email-based workflows. Volunteers can respond to care requests and complete tasks without needing to log into CareNote, while administrators maintain full oversight of all care activities.
A volunteer typically serves periodically (once or twice a month) with activities like writing cards to hospitalized members, preparing meals, providing transportation to church, and other vital support tasks. Through CareNote's volunteer system, you can easily manage their assignments and coordinate their care activities without requiring them to have full system access.
Even better, multi-user licenses are $9/user/month and each paid user includes three free volunteer accounts. Additional volunteers can be added in $5/month bundles ($1/volunteer/month), making it affordable for churches of any size.
Simple Email Tools
- One-click accept/decline buttons
- Daily reminder emails
- Weekly summary notifications
- Customizable preferences
Clear Care Reports
- Care request tracking
- Care type categorization
- Recipient analytics
- Activity monitoring
Safe & Secure
- Secure action links
- One-time use tokens
- Automated expiration
- Protected data
"This is all great. You're doing an amazing job. Love the product. As a volunteer myself, I wasn't sure if we could build a care ministry without staff leadership. But CareNote made it simple."
Jeff A. • Care Coordinator & Volunteer at Lakeview Church
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