CareNote vs. BasecampBuilt for Pastoral Care Teams
Purpose-built software that understands the unique needs of churches and pastoral care teams. While Basecamp excels at general project management, CareNote is crafted specifically for pastoral ministry – from benevolence request tracking to confidential care coordination. Experience the difference of software that speaks your language and supports your calling.
| Feature | CareNote | Basecamp |
|---|---|---|
Designed for Churches & Pastoral Care Purpose-built features that understand the unique needs of church communities and pastoral care teams. | Specifically built for pastoral teams, care requests, and congregational needs | General project management tool |
Integrated with Planning Center Online (PCO) Seamlessly connect with your existing Planning Center Online system for unified church management. | Direct PCO integration for streamlined care tracking | No built-in PCO integration |
Benevolence Requests & Review Streamlined process for managing and reviewing benevolence requests with proper oversight. | Dedicated workflow for handling benevolence and care requests with team assignments | ️ Requires custom setup with to-dos and message boards |
Group Messaging & Notes Contextual communication that keeps all relevant information in one place. | Built-in communication tied to care requests, notes, and congregants | Campfire chat and message boards, but not linked to care records |
Document Storage for Care Needs Organized file management system designed specifically for pastoral care documentation. | Store, manage, and attach files directly to care cases | File storage, but not structured for pastoral care |
Care Team Coordination & Assignments Efficient team coordination with built-in tracking and follow-up systems. | Track care assignments, milestones, and follow-ups | ️ Requires manual to-do list setup for task delegation |
AI-Powered Sentiment Analysis Advanced AI technology to help understand and support your congregation's needs. | Helps assess the emotional and spiritual well-being of congregants | No AI sentiment analysis |
Activity & Care Reports for Leaders Comprehensive reporting tools to help leadership make informed decisions. | Generates reports for oversight, tracking care trends & gaps | No built-in care reporting |
Privacy & Confidentiality Controls Enterprise-grade security features designed to protect sensitive pastoral care information. | Role-based access to ensure sensitive care details stay secure | Open discussion format, no specific confidentiality features |
Pricing Comparison
While Basecamp is a great general project management tool,
CareNote is purpose-built for pastoral care teams.
Get everything you need to manage pastoral care effectively – from secure congregant profiles and care request tracking to volunteer coordination and PCO integration – all at a lower cost per user than Basecamp. Plus, each paid user includes three free volunteer accounts, making it easy to coordinate care with your entire team.
Basic
Flexible month-to-month billing
- Includes 3 free CareNote Volunteers
- All core features included
- Unlimited congregant database
- PCO Integration
- Email support
Run one project at a time
- One project only
- 1 GB storage space
- Basic features
- No support
- Limited functionality
Team
Save 33% with annual billing
- Includes 3 free Volunteers per user
- All core features included
- Unlimited congregant database
- PCO Integration
- Priority support
- Advanced reporting
Ideal for freelancers and small teams
- Unlimited projects
- 500 GB storage
- All features included
- 24/7 support
- Optional upgrades available
Large Team
Custom solutions for large organizations
- Custom volunteer packages
- Dedicated support
- Custom integrations
- Advanced security features
- Training & onboarding
Fixed pricing for entire organization
- 5TB storage
- Priority support
- Personal onboarding
- All upgrades included
- Fixed price (no per-user)
* CareNote pricing includes 3 free volunteers per paid user. Additional volunteers available in bundles of 5 for $5/month.
* Basecamp Pro Unlimited price shown is for annual billing. Monthly billing available at $349/month.