CareNote vs. BasecampBuilt for Pastoral Care Teams
Purpose-built software that understands the unique needs of churches and pastoral care teams. While Basecamp excels at general project management, CareNote is crafted specifically for pastoral ministry – from benevolence request tracking to confidential care coordination. Experience the difference of software that speaks your language and supports your calling.
| Feature | CareNote | Basecamp |
|---|---|---|
Designed for Churches & Pastoral Care Purpose-built features that understand the unique needs of church communities and pastoral care teams. | Specifically built for pastoral teams, care requests, and congregational needs | General project management tool |
Integrated with Planning Center Online (PCO) Seamlessly connect with your existing Planning Center Online system for unified church management. | Direct PCO integration for streamlined care tracking | No built-in PCO integration |
Benevolence Requests & Review Streamlined process for managing and reviewing benevolence requests with proper oversight. | Dedicated workflow for handling benevolence and care requests with team assignments | ️ Requires custom setup with to-dos and message boards |
Group Messaging & Notes Contextual communication that keeps all relevant information in one place. | Built-in communication tied to care requests, notes, and congregants | Campfire chat and message boards, but not linked to care records |
Document Storage for Care Needs Organized file management system designed specifically for pastoral care documentation. | Store, manage, and attach files directly to care cases | File storage, but not structured for pastoral care |
Care Team Coordination & Assignments Efficient team coordination with built-in tracking and follow-up systems. | Track care assignments, milestones, and follow-ups | ️ Requires manual to-do list setup for task delegation |
AI-Powered Sentiment Analysis Advanced AI technology to help understand and support your congregation's needs. | Helps assess the emotional and spiritual well-being of congregants | No AI sentiment analysis |
Activity & Care Reports for Leaders Comprehensive reporting tools to help leadership make informed decisions. | Generates reports for oversight, tracking care trends & gaps | No built-in care reporting |
Privacy & Confidentiality Controls Enterprise-grade security features designed to protect sensitive pastoral care information. | Role-based access to ensure sensitive care details stay secure | Open discussion format, no specific confidentiality features |
Pricing Comparison
While Basecamp is a great general project management tool,
CareNote is purpose-built for pastoral care teams.
Get everything you need to manage pastoral care effectively – from secure congregant profiles and care request tracking to volunteer coordination and PCO integration – all at a lower cost per user than Basecamp. Plus, each paid user includes three free volunteer accounts, making it easy to coordinate care with your entire team.
Basic
Perfect for individual care providers
- Includes 3 free CareNote Volunteers
- All core features included
- Unlimited congregant database
- PCO Integration
- Email support
Run one project at a time
- One project only
- 1 GB storage space
- Basic features
- No support
- Limited functionality
Team
For teams with 2+ users
- Includes 3 free Volunteers per user
- All core features included
- Unlimited congregant database
- PCO Integration
- Priority support
- Advanced reporting
Ideal for freelancers and small teams
- Unlimited projects
- 500 GB storage
- All features included
- 24/7 support
- Optional upgrades available
Large Team
Custom solutions for large organizations
- Custom volunteer packages
- Dedicated support
- Custom integrations
- Advanced security features
- Training & onboarding
Fixed pricing for entire organization
- 5TB storage
- Priority support
- Personal onboarding
- All upgrades included
- Fixed price (no per-user)
* CareNote pricing includes 3 free volunteers per paid user. Additional volunteers available in bundles of 5 for $5/month.
* Basecamp Pro Unlimited price shown is for annual billing. Monthly billing available at $349/month.