Transform YourPastoral Care Ministry
CareNote is the only pastoral care platform that empowers you to deliver exceptional care while saving up to 80% on software costs. Our volunteer-friendly system makes it possible for your entire care team to use the platform.
SMS & Email-Driven Care Requests
- Create and accept care requests directly from text or email. Volunteers can respond instantly—no dashboard or login required.
Intelligent Automation
- “First to accept wins” routing, group-based rules, and workload-aware assignment ensure every request lands with the right person.
Congregant Care Briefings
- Get instant, privacy-aware summaries of a congregant’s care history before every visit, call, or meeting.
Privacy & Team-Based Permissions
- Granular visibility by group, secure one-time tokens for volunteers, and protected clergy-only notes keep sensitive care information safe.
AI Congregant Care Briefings
Generate concise summaries of a person’s care journey so you walk into every visit fully prepared.
Volunteer-Friendly Design
Equip volunteers without adding logins. Secure assignment and reporting links keep things simple and safe.
Email-to-CareNote
Forward an email from a congregant and CareNote automatically parses it, creates a care request, and notifies your team.
First-to-Accept Assignments
Send a care request to a whole group. The first team member to tap ACCEPT automatically gets the assignment and everyone else is notified it’s covered.
Daily Beacon & Reports
Monitor care activity with digest emails, Daily Prayer Lists, and exportable reports for boards and elders.
Planning Center Integration
Sync people, campuses, forms, and trigger CareNote workflows from Planning Center submissions.
Calculate Your Savings
See how much you can save with CareNote's volunteer-friendly pricing model
Small Church Example
9 active care providers (1 pastor + 8 volunteers)
That’s 9 care providers with CareNote vs 9 paid seats with the competition.
Medium Church Example (27 care providers)
27 active care providers (3 pastors + 24 volunteers)
That’s 27 care providers with CareNote vs 27 paid seats with the competition.
"CareNote has transformed the way we manage pastoral care in our church. Their intelligent automation and comprehensive tools have made our processes more efficient while ensuring that no one falls through the cracks. The volunteer-friendly pricing made it possible for our entire care team to use the platform without straining our budget."
Frank Mele, Emmanuel Church
How CareNote Stands Apart
Most pastoral care tools were originally designed as personal note systems or simple task managers—not as team-based pastoral care platforms. CareNote is different. It’s an end-to-end pastoral care platform designed for churches that need real coordination, real automation, real reporting, and real ministry impact because pastoral care requires accountability, clarity, and follow-through.
What CareNote Provides
- •Complete Pastoral Care Workflow: Intake, assignment, acceptance, care delivery, follow-up, milestones, and reporting—all in one place.
- •Intelligent Automation: First-to-accept group assignments, smart routing rules, PCO-based filters, and automated workflows for prayer teams, benevolence, and on-call rotations.
- •Multi-Channel Care Intake: Create and accept care requests through SMS, email forwarding, web forms, PCO forms, and mobile devices.
- •AI Congregant Briefings: Privacy-aware summaries that prepare pastors before every visit or meeting.
- •Volunteer-Friendly Access: Secure one-time links for assignments and reporting—no accounts, no passwords, no friction.
- •Deep Planning Center Integration: Sync people, groups, and PCO Forms; automatically generate care requests from form submissions; sync notes back to PCO.
- •Advanced Reporting & Team Oversight: Daily Beacon, Daily Prayer List, group analytics, volunteer insights, and leadership-ready summaries.
- •Serious Privacy & Permissions: Group-based access, clergy-only notes, protected pastoral content, and secure links for volunteers.
What Alternatives Typically Provide
- •Basic Note Taking: Most tools focus on individual interactions, not coordinated team-based care or full care journeys.
- •Manual Assignment: No first-to-accept routing, automated workflows, volunteer coordination, or smart distribution.
- •No Multi-Channel Intake: No SMS acceptance, no email forwarding, limited form support, and no PCO forms integration.
- •Limited or No Automation: No routing rules, no triggers, no smart notifications, and no automated tasks or workflows.
- •No Congregant Briefings: No way to quickly understand a person’s history before making a visit.
- •Higher Cost per User: Every volunteer requires a paid seat, making whole-team care impractical.
- •No Permission Depth: Most competitors offer basic visibility controls—not clergy-only data, group-level restrictions, or protected content.
- •No Care Assignment System: Most tools treat care needs as generic “tasks,” not actual care requests. There’s no intake, no assignment, no acceptance, and no visibility into who is responsible for providing care.
- •No Care Reporting: Alternatives offer notes or updates, but no structured care reporting. There’s no way to record what care was provided, when it happened, or whether follow-up is needed—making team-based pastoral care nearly impossible.
Ready to transform your pastoral care?
Experience how CareNote can help you deliver exceptional care while reducing administrative burden.