Transform Your Pastoral Care Ministry
CareNote brings together everything you need to deliver exceptional pastoral care. Our comprehensive platform combines powerful automation with a personal touch, helping your team provide consistent, thoughtful care while reducing administrative burden. From intake to delivery, from volunteers to reporting, CareNote ensures nothing falls through the cracks.
Complete Feature Set
Everything You Need for Effective Care
Discover how CareNote's powerful features work together to strengthen your pastoral care ministry.
Create detailed profiles for congregants and team members with contact information, care history, and preferences. Track relationships, important dates, and care needs in one centralized location.
Track the complete care journey from initial request through final resolution. Assign care providers, set priorities, manage follow-ups, and ensure no care need goes unaddressed. Our flexible assignment system lets you match the right care provider to each need.
Document every pastoral interaction with our powerful notes system. Create structured or free-form notes, add attachments, and categorize information for easy retrieval. All notes are instantly searchable and can be linked to care requests, tasks, or profiles.
Organize and track pastoral care activities with our comprehensive task system. Create tasks, set deadlines, assign responsibilities, and monitor progress. Perfect for managing follow-ups, regular check-ins, and coordinating care team activities.
Automated Intelligent Care Assignments
Leverage smart routing algorithms to match care requests with the most suitable care providers based on expertise, availability, and workload. Our system ensures balanced distribution while maintaining optimal care quality.
Care Request Automation Workflow
Streamline your care process with automated workflows that handle request routing, notifications, and follow-ups. Create custom rules to ensure consistent care delivery and timely responses.
Transform your pastoral care with intelligent automation. From initial contact to ongoing care, our workflows help you maintain consistent processes while reducing administrative burden.
Keep a pulse on your organization with our real-time updates feed. Monitor team interactions, track pastoral care activities, and stay informed of important updates as they happen. No more sifting through spreadsheets - see everything in one chronological, searchable feed.
Efficiently organize and manage your care groups with comprehensive tools for member tracking, communication, and activity coordination. Keep everyone connected and engaged.
Optimize care delivery with smart automations that predict needs, coordinate care efforts, and ensure timely follow-up. Our system learns from your care patterns to provide increasingly effective support.
Track and celebrate progress in your care ministry with customizable milestones. Map care journeys, recognize achievements, and maintain momentum in long-term care relationships.
Gain insights into your care ministry with our Care Pulse Report and customizable dashboards. Track key metrics, identify trends, and measure the impact of your care ministry. Generate professional reports with one click.
Empower your care team with our volunteer-ready system. Volunteers can respond to care requests directly through email without logging in, while you maintain complete administrative control and oversight.
Stay informed with customizable alerts for new care requests, updates, approaching deadlines, and more. Choose how you want to be notified - email, SMS, or in-app notifications.
Seamlessly sync with Planning Center Online. Import member data, automate care request creation from forms, and maintain consistent information across systems.
Connect with your congregation through their preferred channels: Email for detailed updates and care coordination, SMS for immediate notifications and quick responses, and Web Push notifications (coming soon) for real-time engagement. Every communication is tracked and searchable within CareNote.